Important Coronavirus (COVID-19) Preparations and Info Click Here

Stay informed on the coronavirus (COVID‐19)

The outbreak of the coronavirus (COVID‐19) is a rapidly evolving situation. Check back regularly for updates.

Visit CDC.gov for the latest news

Stay informed on the coronavirus (COVID‐19)

What you need to know


What is the coronavirus?

An outbreak of the new coronavirus called COVID‐19 began in Wuhan, Hubei Province, China in December 2019. The virus causes respiratory illness and has infected thousands worldwide. Cases have been reported in the United States.

What are the symptoms?

Common signs of infection include respiratory symptoms, fever, cough, shortness of breath and difficulty breathing.

How does it spread?

The virus spreads through the air from coughing and sneezing and also from close personal contact like touching or shaking hands.

How to help prevent the spread of coronavirus

  • Wash your hands often
  • Avoid touching your eyes, nose or mouth
  • When you sneeze, cover your nose and mouth with a tissue
  • Clean and disinfect surfaces and objects
  • Drink plenty of fluids
  • Aim for eight hours of sleep each night
  • Eat a well-balanced diet
  • Learn tactics to help protect your workplace, school, home and commercial establishments to help decrease the spread of the coronavirus.
How to help prevent the spread of coronavirus

How we can help


IndyCare can help minimize your exposure to risk or if you are experiencing any illness and would like medical care.

Plan a Video Visit

IndyCare provides video visits 7 days a week. Our medical provider can evaluate you and prescribe treatments as necessary. Book a visit here.

How we can help

IndyCare can help minimize your exposure to risk or if you are experiencing any illness and would like medical care.

Plan a Video Visit

IndyCare provides video visits 7 days a week. Our medical provider can evaluate you and prescribe treatments as necessary. Book a visit here.

How we can help

COVID-19 Testing FAQ’s

We currently provide all forms of COVID-19 testing at IndyCare. The following are frequently asked questions about this testing.

Do you provide COVID-19 testing?
Yes we provide the COVID-19 diagnostic testing and rapid antibody testing for our patients. For antibody testing we offer the blood draw test (24hrs results) and the finger stick test (15 minutes results).

How do I get the COVID-19 antibody test?
You will need to have a Video Visit with one of our medical providers. They will evaluate your individual situation, discuss the different tests that are available and order the appropriate test for you. You can book a video visit appointment directly from our website.

Does insurance cover the COVID-19 testing?
All major insurance plans cover the cost COVID-19 related visits and testing with zero copay or deductible. Currently this includes diagnostic testing and the blood draw antibody test. The rapid antibody test is not yet covered by insurance at this time.

How much does the test cost if I don’t have insurance?
Currently there is a program that IndyCare participates in where the cost of your visit and the cost of COVID-19 testing may be covered fully if you don’t have insurance. Please inquire for details. The cost of the rapid antibody test is $40.

Is the COVID-19 antibody test FDA approved?
COVID-19 testing is authorized by the FDA under an Emergency Use Authorization.

How accurate is the COVID-19 antibody test?
The COVID-19 diagnostic test is accurate but may still miss up to 30% of infections. The antibody test sensitivity (how likely it will detect antibodies if you have them) ranges from 89% to 100% depending on how long it has been since you were infected.

Additional frequently asked questions about COVID‐19


How can you protect yourself or others from COVID‐19?

Although there are currently no vaccines available to protect against human coronavirus infection, you may be able to reduce your risk of infection by washing your hands often; avoiding touching your eyes, nose or mouth with unwashed hands; and avoiding close contact with people who are sick. You can also prevent the spead of the virus by wearing a protective face mask. If you have cold-like symptoms, as a courtesy to your co-workers and others, please remain at home while you are sick. If you share a workstation or equipment with others, consider wiping it down with disinfectant wipes after use. For information about hand washing, see the CDC’s Clean Hands Save Lives website.

What should you do if you suspect you or someone else has contracted COVID‐19?

Update: North Carolina issues new guidance on COVID-19 testing

Most people with common human coronavirus illness will recover on their own. Although there are no specific treatments for illnesses caused by human coronaviruses, you can take the following actions to help relieve symptoms if you are mildly sick:

  • Take pain and fever medications. Ask your pharmacist how they may interact with any medications you currently take. Caution: The CDC and American Academy of Pediatrics (AAP) recommend not giving aspirin to children.
  • Use a room humidifier or take a hot shower to help ease a sore throat and cough.
  • Drink plenty of liquids.
  • Stay home and rest.
  • If you are concerned about your symptoms, please call your local health care provider. Telemedicine is a good first line of defense in order to limit potential exposure in a waiting room. IndyCare offers Video Visits which you can book online at telemed.indycarehealth.com

Who should be tested for COVID‐19?

On May 15th The North Carolina Department of Health and Human Services issued updated guidance today on who should be tested for COVID-19. The new guidance recommends that clinicians test any patient in whom COVID-19 is suspected.

The new guidance recommends clinicians ensure the following populations have access to testing, regardless of symptoms:

  • Anyone with symptoms suggestive of COVID-19
  • Close contacts of known positive cases, regardless of symptoms
  • Persons who live in or have regular contact with high-risk settings (e.g., long-term care facility, homeless shelter, correctional facility, migrant farmworker camp)
  • Persons who are at high risk of severe illness (e.g., people over 65 years of age, people of any age with underlying health conditions)
  • Persons who come from historically marginalized populations
  • Health care workers or first responders (e.g. EMS, law enforcement, fire department, military)
  • Front-line and essential workers (grocery store clerks, gas station attendants, etc.) in settings where social distancing is difficult to maintain

How can I access COVID-19 testing?

COVID-19 testing can be performed on patients with a medical providers order. To get tested you can book an appointment online with IndyCare for a video visit with one of our medical providers. The medical provider will go through your individual situation and determine which test is best for you and then order the test.

All major insurance plans are covering COVID-19 related medical visits and testing at no cost to the patient. If you don’t have health insurance IndyCare may be able to get the cost of your visit and the testing covered. Please inquire with us.

Where can you obtain more information?

You can find more information on COVID-19 at these links:

www.cdc.gov/coronavirus/2019-ncov/index.html

www.cdc.gov/coronavirus/2019-ncov/faq.html

www.cdc.gov/coronavirus/2019-ncov/faq.html#protect

www.cdc.gov/coronavirus/2019-ncov/if-you-are-sick/index.html

COVID-19 Testing FAQ’s

We currently provide all forms of COVID-19 testing at IndyCare. The following are frequently asked questions about this testing.

Do you provide COVID-19 testing?
Yes we provide the COVID-19 diagnostic testing and rapid antibody testing for our patients. For antibody testing we offer the blood draw test (24hrs results) and the finger stick test (15 minutes results).

How do I get the COVID-19 antibody test?
You will need to have a Video Visit with one of our medical providers. They will evaluate your individual situation, discuss the different tests that are available and order the appropriate test for you. You can book a video visit appointment directly from our website.

Does insurance cover the COVID-19 testing?
All major insurance plans cover the cost COVID-19 related visits and testing with zero copay or deductible. Currently this includes diagnostic testing and the blood draw antibody test. The rapid antibody test is not yet covered by insurance at this time.

How much does the test cost if I don’t have insurance?
Currently there is a program that IndyCare participates in where the cost of your visit and the cost of COVID-19 testing may be covered fully if you don’t have insurance. Please inquire for details. The cost of the rapid antibody test is $40.

Is the COVID-19 antibody test FDA approved?
COVID-19 testing is authorized by the FDA under an Emergency Use Authorization.

How accurate is the COVID-19 antibody test?
The COVID-19 diagnostic test is accurate but may still miss up to 30% of infections. The antibody test sensitivity (how likely it will detect antibodies if you have them) ranges from 89% to 100% depending on how long it has been since you were infected.

Additional frequently asked questions about COVID‐19

How can you protect yourself or others from COVID‐19?

Although there are currently no vaccines available to protect against human coronavirus infection, you may be able to reduce your risk of infection by washing your hands often; avoiding touching your eyes, nose or mouth with unwashed hands; and avoiding close contact with people who are sick. You can also prevent the spead of the virus by wearing a protective face mask. If you have cold-like symptoms, as a courtesy to your co-workers and others, please remain at home while you are sick. If you share a workstation or equipment with others, consider wiping it down with disinfectant wipes after use. For information about hand washing, see the CDC’s Clean Hands Save Lives website.

What should you do if you suspect you or someone else has contracted COVID‐19?

Update: North Carolina issues new guidance on COVID-19 testing

Most people with common human coronavirus illness will recover on their own. Although there are no specific treatments for illnesses caused by human coronaviruses, you can take the following actions to help relieve symptoms if you are mildly sick:

  • Take pain and fever medications. Ask your pharmacist how they may interact with any medications you currently take. Caution: The CDC and American Academy of Pediatrics (AAP) recommend not giving aspirin to children.
  • Use a room humidifier or take a hot shower to help ease a sore throat and cough.
  • Drink plenty of liquids.
  • Stay home and rest.
  • If you are concerned about your symptoms, please call your local health care provider. Telemedicine is a good first line of defense in order to limit potential exposure in a waiting room. IndyCare offers Video Visits which you can book online at telemed.indycarehealth.com

Who should be tested for COVID‐19?

On May 15th The North Carolina Department of Health and Human Services issued updated guidance today on who should be tested for COVID-19. The new guidance recommends that clinicians test any patient in whom COVID-19 is suspected.

The new guidance recommends clinicians ensure the following populations have access to testing, regardless of symptoms:

  • Anyone with symptoms suggestive of COVID-19
  • Close contacts of known positive cases, regardless of symptoms
  • Persons who live in or have regular contact with high-risk settings (e.g., long-term care facility, homeless shelter, correctional facility, migrant farmworker camp)
  • Persons who are at high risk of severe illness (e.g., people over 65 years of age, people of any age with underlying health conditions)
  • Persons who come from historically marginalized populations
  • Health care workers or first responders (e.g. EMS, law enforcement, fire department, military)
  • Front-line and essential workers (grocery store clerks, gas station attendants, etc.) in settings where social distancing is difficult to maintain

How can I access COVID-19 testing?

COVID-19 testing can be performed on patients with a medical providers order. To get tested you can book an appointment online with IndyCare for a video visit with one of our medical providers. The medical provider will go through your individual situation and determine which test is best for you and then order the test.

All major insurance plans are covering COVID-19 related medical visits and testing at no cost to the patient. If you don’t have health insurance IndyCare may be able to get the cost of your visit and the testing covered. Please inquire with us.

Where can you obtain more information?

You can find more information on COVID-19 at these links:

www.cdc.gov/coronavirus/2019-ncov/index.html

www.cdc.gov/coronavirus/2019-ncov/faq.html

www.cdc.gov/coronavirus/2019-ncov/faq.html#protect

www.cdc.gov/coronavirus/2019-ncov/if-you-are-sick/index.html